The rules for using the Scent Atelier website and purchasing our products.

1. About Scent Atelier

Scent Atelier is a perfume studio producing and selling small-batch fragrances and related products. References to “we”, “us” and “our” in these Terms refer to the business entity operating this website and the Scent Atelier brand.

2. Eligibility and responsible use

• You may use this site only if you are able to enter into a legally binding agreement in your place of residence.
• You agree not to misuse the site, attempt to disrupt its operation or access data that does not belong to you.
• You are responsible for any devices, software and connection required to use the site and for keeping your own security software up to date.

3. Information on this website

We aim to keep product descriptions, availability information and pricing accurate and current, but minor variations, typographical errors or delays in updates may occur.

Colours, textures and packaging shown on the site are illustrative and may look different in person due to lighting, screen calibration or batch variations.

4. Orders, pricing and payment

• When you place an order for products, you are making an offer to purchase those items under these Terms. We may accept or reject any order at our reasonable discretion, for example in case of stock limitations or suspected fraud.
• Prices, currencies and taxes or duties shown at checkout depend on your region and the store or partner platform through which you order. Any additional fees (such as customs charges) may be collected by carriers or authorities and are your responsibility unless stated otherwise during checkout.
• Payment methods and payment processing are handled by trusted third-party providers. Your obligation to pay arises when you submit the order, subject to any applicable consumer protection law in your jurisdiction.

5. Shipping, risk and delivery

• Estimated delivery times are provided for guidance only and are not guaranteed unless expressly stated in your order confirmation.
• Risk of loss and damage to the products typically passes to you upon delivery to the address you provided, or when handed over to you or a person you designate.
• Please check your order promptly upon arrival and contact us if something appears damaged, missing or incorrect so we can assist you.

6. Returns, cancellations and samples

Perfume is a personal product and many regions limit returns once packaging has been opened. Where local law grants you a right of withdrawal or return, we will respect those rules and explain the process in your order confirmation or on the relevant store page.

• Unopened products may be returnable within a defined period, provided they are in resaleable condition and you follow the instructions we provide.
• Sample vials and discovery sets are generally non-returnable but are offered to help you test perfumes before committing to full bottles.
• If you cancel an order before it has shipped, we will make reasonable efforts to stop processing and to refund any payment, subject to payment provider timelines.

7. Communication and accounts

If the site offers account creation, newsletters or other optional services, you agree to keep your information accurate and to notify us of important changes, such as a new delivery address or contact e-mail.

You may unsubscribe from optional messages at any time by using the link provided in the message or by contacting us directly.

8. Intellectual property

All content on this website, including text, graphics, logos, product names, photos, design elements and software code, is owned by Scent Atelier or used under licence and is protected by intellectual property laws.

You may view the site for personal use but may not copy, reproduce, modify, distribute or create derivative works from any part of it without our prior written permission, except where allowed by mandatory law.

9. Perfume safety and sensitivities

• Always read and follow the safety information provided with our products, including any warnings related to allergies, flammability or storage conditions.
• If you know you are sensitive to certain fragrance materials, please review our ingredient information where available and test cautiously.
• Discontinue use immediately and seek medical advice if you experience irritation or other adverse reactions.

10. Limitation of liability

To the fullest extent permitted by applicable law, Scent Atelier will not be liable for any indirect, incidental or consequential damages, loss of profits or loss of data arising out of or in connection with the use of this website or our products.

Nothing in these Terms is intended to exclude or limit any liability that cannot be excluded or limited under the law that applies to you, including statutory consumer rights in your place of residence.

11. Third-party services and links

The site may contain links to third-party websites or services (such as payment processors, carriers or partner stores). Those services are operated by separate entities with their own terms and privacy policies. We encourage you to review those documents; we are not responsible for their content or practices.

12. Changes to these Terms

We may modify these Terms from time to time, for example when we introduce new products or services or when legal requirements change. The most recent version will always be available on this page and will apply from the date of publication.

Last updated: insert date of last revision.

13. Governing law and disputes

These Terms are intended to work alongside the mandatory consumer protection law of your country or region. If a dispute arises, we encourage you to contact us first so we can attempt to resolve the matter informally.

Where a specific governing law or forum is stated in your order confirmation or on the checkout page of a partner store, that information will apply. Any mandatory rights you have under the law of your place of residence remain unaffected.

14. Contact

Questions about these Terms can be sent to scentatelier@gmail.com. Please include information that helps us identify your order or enquiry, but do not share sensitive data by e-mail where it is not necessary.